FAQs

What are your hours of operation? Weimer Works Trophy Club Pool Service & Repair is open Monday through Friday, 8:00am-5:00pm, or until the job is completed.

What if I don’t understand my pool equipment? Weimer Works Trophy Club Pool Service & Repair offer an educational service called Pool School which will inform you of the performance and functionality of your pool, spa or water structure)

What is the difference between a salt pool vs a chlorine pool? Saltwater pools use electrolysis to transform the salt from the water into chlorine to sanitize the pool, which makes it less aggressive on all skin types. Chlorine pools are more traditional in that they use chlorine tabs or liquid to sanitize.

Can I avoid using chlorine or any chemicals in my pool? The short answer would be no; but you can avoid using chlorine in an indoor pool by using another halogen called bromine, especially if the water temperature is kept above 90 degrees Fahrenheit. You can also use a non-chlorinated oxidizer on an indoor pool to avoid using chlorine. Outdoor pools would need to be sanitized with some type of chlorine whether by electrolysis through a saltwater pool or by chemical tabs in a traditional chlorine pool. Weimer Works Trophy Club Pool Service & Repair is always happy to help you achieve your pool needs.

When do I need a filter clean? At Weimer Works Trophy Club Pool Service & Repair, we recommend on a cartridge filter, every three months. Therefore, we offer a complete package that includes regular filter cleans with your monthly paid service. The maximum amount of time you want to wait is when your filter gauge reaches 30psi or more. When that happens, please give us a call.

What services do you provide? Weimer Works Trophy Club Pool Service & Repair offers chemical service package, basic service package, and full-service package, pool, spa and water structure startups, filter cleans, acid wash & stain removal, equipment maintenance and repair, equipment upgrades, plaster & tile repair and remodel, and all your green to clean issues.

What day would you service my pool? Weimer Works Trophy Club Pool Service & Repair set your service day by a professional pool technician in accordance with your pool, spa or water structure needs and location on a regular basis to ensure proper maintenance, quality and chemistry.

My pool is green what do I do? You call Weimer Works Trophy Club Pool Service and Repair, because we have a proven method to turn your pool from green to clean, usually in a 48-hour turn-around period.

I hear a loud gurgling noise coming from my pool? Weimer Works Trophy Club Pool Service and Repair has the technical knowledge and capability to solve mysterious pool issues. First, we would need to schedule a service call to diagnose your pool issue and then formulate a plan of action that best suits your pool, spa or water structure needs.

Why does my pool lose water? Weimer Works Trophy Club Pool Service & Repair offers leak detections to precisely locate all leaks and repair what is needed to stop future leaks.

How long should I run my pool filter? Weimer Works Trophy Club Pool Service & Repair has the knowledge to help schedule variable speed pumps to operate efficiently and effectively for your pool. For more traditional, manual pumps, we can set schedules for all equipment to run as intended for best results.

Do I turn off pool pumps during the freezing temperatures? Weimer Works Trophy Club Pool Service & Repair offers and recommends winterizing all pool equipment ahead of a hard freeze. Waiting until after temperatures have already dropped is usually too late and serious damage can occur to all your pool, spa & water structure equipment.

What happens to your pool equipment during a freeze if you haven’t winterized it? In this instance, all your equipment will fracture, and catastrophic damage can occur to you plumping equipment; therefore, we highly recommend and encourage winterization of your equipment well before temperatures start dropping. In most cases, the damage that can occur will result in a complete overhaul of all pool, spa & water structure equipment. Please call Weimer Works Trophy Club Pool Service & Repair to schedule your equipment winterization ASAP.

My pool is a swamp what do I do? Weimer Works Trophy Club Pool Service & Repair offers services for the smallest of clean ups to the complete overhaul of the pool. Sometimes this can be in as soon as 48 hours after your first service and sometimes even up to 72 hours, but if the buildup is significant enough, we will have to drain the entire pool in order to achieve the best results.

What are these tiny little brown spots on my plaster? Most likely a stain caused by an acorn that fell into the pool. The stain is easily removed with granular oxidizer. Weimer Works Trophy Club Pool Service & Repair offers stain treatments for a variety of different types of stains, including, but limited to dry acid, citric acid, alum, granular oxidizer, and other sequestrants.

My light isn’t working. What can Weimer Works Trophy Club Pool Service & Repair do to fix this? This could be caused by a few different things and can be solved by using a simple GFCI to a complete light assembly needing to be replaced.

Can you automate my old pool system? The short answer is yes. However, major pool equipment companies offer several different ways to update and automate your pool, spa & water structure equipment. Weimer Works Trophy Club Pool Service & Repair is knowledgeable and prepared to update your equipment today!

My commercial pool won’t pass inspection. Whatever do I do? Weimer Works Trophy Club Pool Service & Repair is certified to update and maintain commercial pools to state and city code standards. Rest assured; we’ve got you covered.